Job Description: Weekend Programs Coordinator

Reports to: Director of Programs

Position Summary: Works directly with customers, primarily during family days and special events. While on duty, coordinators participate in all operations, facilities, and visitor experience for SPARK! Dallas. This person must have strong communication and interpersonal skills, a willingness to work on a team, and a creative approach to problem solving.

Responsibilities:  

• Help foster a positive work environment
• Maintain accurate accounting from Point of Sale transactions
• Demonstrate good judgment in handling customer needs
• Ability to solve and navigate conflict; Consensus building, Problem Solving
• Have a strong knowledge of SPARK! history, our mission, current programs, and special events with training.
• Oversee special events and birthday parties, to ensure an excellent guest experience
• Uphold company policies and procedures
• Maintain an efficient, organized facility that encourages productivity at all times
• Build and maintain positive client and customer relationships
• Front Desk and greet walk-in visitors as needed
• Answer phones as needed
• Other duties as assigned

Required Skills:

• Must be able to lift 25 pounds
• Must possess strong interpersonal communication skills
• Teamwork oriented
• Creative thinker
• Adaptable in responding to change
• Self-motivated 
• Spanish is a plus
• Any physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
• While performing the duties of this job, the employee is frequently required to stand, walk, stoop, kneel, crouch or crawl and occasionally required to sit and climb or balance.
• Must possess a valid driver’s license.
• Must be eligible to work in the U.S.

Hours: Hourly, primarily Saturdays 9:00 – 4:00 and Sundays 12:00 – 6:00. There will be some seasonal variations, along with periodic evening or weekend events.

This job description is not all-inclusive and subject to change without prior written and verbal notification.

Please send cover letter & resume to: info@sparkdallas.org